AirlinesAir France formally swaps remaining A380s for A350sAirbus has formally recorded the cancellation of two outstanding A380s intended for Air France, which instead is taking three more A350-900s. The swap, originally disclosed by the airline about a year ago, increases the Air France commitment for A350s to 21 aircraft.
LinkAmerican close to lie-flat seats on all Boeing 777-200sAmerican Airlines' installation of lie-flat seats on all Boeing 777-200 planes is nearly complete. The lie-flat seats for business class will be available on all wide-body, international flights.
LinkIndigo Partners to launch Chilean ULCC JetSMARTArizona-based investment firm Indigo Partners introduced its new ultra-low-cost carrier (ULCC), JetSMART, on Feb. 3 in Santiago, Chile. Utilizing a fleet of new Airbus A320s, the new ULCC expects to operate three aircraft by the end of the year, and nine by the end of 2018. JetSMART submitted its formal request for an air operator’s certificate to the Chilean Civil Aviation Authority Jan. 26.
LinkWrong turn forced LOT flight to wait for taxiway paintersPolish investigators have detailed a bizarre incident in which a LOT Embraer 170 was obstructed by taxiway painting work at Warsaw’s Chopin airport after vacating the runway at the wrong exit. After being given landing clearance, the aircraft, arriving from Amsterdam, was instructed to leave the runway either through taxiway A4 or taxiway L, which connect to the far end of runway 11.
LinkLufthansa unveils first A350 XWB with new cabin interiorLufthansa unveiled the first of 25 Airbus A350-900s Feb. 2 in Munich after Lufthansa Technik completed the cabin installation. The aircraft—which was delivered to Lufthansa in December 2016—is scheduled to begin Munich-Delhi services Feb. 10. Lufthansa Technik said in a statement, “The required cabin installations are complete and the supplemental type certificate has been issued by the European Aviation Safety Agency. The aircraft is technically cleared to enter scheduled service.”
LinkLufthansa embraces data analysis to offer passengers customized serviceLufthansa Group is aiming to offer passengers service “personalized on a silver tray” by utilizing “predictive analytics” to determine what offerings individual customers want, a senior executive said. Speaking to reporters during a Feb. 2 briefing in New York, SVP sales-Lufthansa hub airlines and CCO-Frankfurt hub Heike Birlenbach explained that Lufthansa plans to “pinpoint the respective needs of an individual customer rather than offering them everything we have.”
LinkWhy Norwegian is setting the airline agenda in 2017Norwegian has so far defied scepticism about its branding, the scale of its aircraft orders and its embrace of the low-cost long-haul model, to become one of the most influential airlines operating today. Plenty remains at stake for the carrier, not least with rising fuel prices, but Norwegian is at the heart of many of the airline industry's biggest themes.
LinkSkyWest posts $162 million net loss in 2016SkyWest Inc., the St. George, Utah-based parent of regional carriers SkyWest Airlines and ExpressJet Airlines, posted a $161.6 million net loss for the full-year 2016, reversed from a $117.8 million net profit in 2015. SkyWest’s full-year 2016 operating revenue was $3.1 billion, up 0.8% from 2015. SkyWest’s operating expenses totaled $3.3 billion, up 15.1% from $2.9 billion in 2015, and included a $466 million non-cash impairment charge related to the December 2016 termination of residual value guarantees (RVGs) with Bombardier over 76 CRJ200 50-seater aircraft owned by SkyWest and American Airlines. SkyWest was also assessed an additional $16 million in early lease return charges on eight CRJ700s.
LinkSWISS 777-300ER inspected after unscheduled landing in Canadian ArcticA Swiss International Air Lines (SWISS) Boeing 777-300ER is being inspected after making an unscheduled landing in Iqaluit, Canada. The aircraft, powered by GE Aviation GE90 engines, was en route from Zurich to Los Angeles Feb. 1, operating as flight LX40.
LinkTigerair Australia Cancels All Bali FlightsTigerair Australia has cancelled all flights to Bali after Indonesia refused final approval for the low cost carrier. “The Indonesian authorities have informed Tigerair that they require an alternative regulatory solution for Tigerair’s operations to Bali,” the airline said in a statement on its website.
LinkUnited Airlines to enhance customer service options with IBM mobile appsUnited Airlines has joined the IBM MobileFirst for iOS project to develop applications for use by airline workers that seeks to enhance the customer service experience. "We want to put our employees in a position to deliver exceptional service at every step of the travel experience," said United's Jason Birnbaum.
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